Data Protection and Usage Policy
This policy describes the principles and measures of personal data protection implemented by Fineāsa Credos d.o.o.
1. Collection of Personal Data
Fineāsa Credos d.o.o. collects only personal data voluntarily provided by the user (name, address, OIB, phone number, e-mail) for registration, communication, or contractual purposes.
2. Processing and Use
Personal data is processed with user consent in compliance with the GDPR. Data is used solely for service provision, contract fulfillment, and platform improvement.
3. Data Security and Storage
Fineāsa Credos d.o.o. applies technical and organizational security measures including SSL encryption, restricted access, secure backups, and system updates. Data is stored in accordance with EU and Croatian regulations.
4. Payment Processing
Credit card information is not stored on our servers. Certified payment processors (e.g., CorvusPay, Stripe) handle transactions using encryption and secure protocols.
5. Confidentiality and Access
Personal data is accessible only to authorized employees who need it for their work duties. All employees are required to maintain confidentiality and data protection standards.
6. Marketing Use of Data
Users can choose whether their data may be used for marketing purposes (notifications, newsletters). Consent for marketing activities can be withdrawn at any time.
7. Analytics and Statistics
The platform automatically records anonymous usage data (e.g., page visits, login frequency) to improve services and user experience. Such data does not reveal user identity.
8. User Responsibility
Users guarantee the accuracy and completeness of provided data. Fineāsa Credos d.o.o. is not liable for damage caused by false or third-party data and may share information with authorities if required by law.
9. External Links
Our website may contain links to external sites beyond our control. Users are encouraged to read their privacy policies. Fineāsa Credos d.o.o. assumes no responsibility for their content or data handling.
10. Deletion and Modification of Data
Users can request access, modification, or deletion of their personal data at any time. Upon such request, Fineāsa Credos d.o.o. will remove data while reserving the right to restrict certain services.
11. Contact and Data Protection Officer
For any inquiries regarding data protection, contact our DPO at dpo@finesa-credos.hr.